Privacy Policy Page

Privacy Policy

At xpat.ng, we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website and make purchases on xpat.ng. By using our website, you consent to the practices described in this policy.

1. Information We Collect

We collect various types of information to provide and improve our services to you:

• Personal Information: This includes information you provide when creating an account, placing an order, or interacting with our website, such as:

  • Name
  • Email address
  • Shipping address
  • Phone number
  • Payment information (e.g., credit card details)
  • Order history and preferences

• Non-Personal Information: This includes data that does not identify you personally but helps us improve our services, such as:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Pages visited on the website
  • Referring website or search engine
  • Cookies (see our [Cookies Policy] for more details)

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, including but not limited to:

• Processing and fulfilling your orders.
• Communicating with you about your order, account, or promotional offers.
• Customizing your shopping experience by offering personalized recommendations.
• Sending you marketing communications (with your consent, where required).
• Improving the functionality and user experience of our website.
• Detecting and preventing fraud or unauthorized access to our platform.
• Complying with legal and regulatory requirements.

3. How We Share Your Information

We do not sell your personal information to third parties. However, we may share your data with trusted partners or service providers to assist us in delivering our services, including:

• Payment Processors: To complete transactions and ensure payment processing.
• Shipping and Delivery Providers: To fulfill your orders and ensure proper delivery.
• Customer Support Partners: To assist in handling customer inquiries and issues.

We may also share your information if required by law or in response to valid legal requests, such as to comply with court orders, government investigations, or other legal obligations.

4. Cookies and Tracking Technologies

xpat.ng uses cookies and similar tracking technologies to enhance your experience while using our website. Cookies are small files that are stored on your device, and they allow us to:

• Remember your preferences and settings.
• Improve website functionality.
• Analyze website traffic.

You can manage or disable cookies through your browser settings. However, doing so may impact the functionality of our website.

For more detailed information about cookies and how we use them, please refer to our [Cookies Policy].

5. Data Security

We use reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have certain rights regarding your personal information. These may include:

• Accessing Your Data: You may request access to the personal information we hold about you.
• Correcting Your Data: You may update or correct your information if it is inaccurate.
• Deleting Your Data: You may request to delete your account and personal information, subject to certain legal exceptions.
• Opting Out of Marketing: You can opt out of receiving promotional emails from us by following the unsubscribe link in the email or by contacting us directly at support@xpat.ng.

If you wish to exercise any of these rights or have questions about how we handle your data, please contact us at support@xpat.ng.

7. Children's Privacy

xpat.ng does not knowingly collect or solicit personal information from children under the age of 18. If we learn that we have collected personal information from a child without verification of parental consent, we will delete that information as soon as possible.

8. Third-Party Websites

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review the privacy policies of any external websites you visit.

9. International Data Transfers

If you are located outside of Nigeria, please be aware that your personal information may be transferred to, and processed in, Nigeria or other countries. By using our website, you consent to the transfer of your data across borders in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Last Updated" date will reflect the most recent revisions. We encourage you to review this policy periodically to stay informed about how we protect your personal data.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your personal data, please contact us at:

Email: support@xpat.ng
Phone: 
Address: 

Last Updated: [Date]